Terms and Conditions
Admission policy – We will allow re admission during each event. You MUST have your hand stamped by a member of staff at the ENTRANCE/EXIT for us to confirm you have paid.
HOW TO APPLY FOR THE DISABLED ACCESS SCHEME
First, purchase a standard ticket for the day/days you wish to attend. Once you have purchased your ticket we ask you gather the relevant supporting documentation and show this to a member of staff for validation before entering the arena.
We offer the following facilities:
Wheelchair Accessible Viewing Platform
PA (Personal Assistant) ticket at no extra charge
Accessible toilet facilities
PERSONAL ASSISTANT TICKET (PA)
If a customer is unable to attend the festival without the support from a PA, then we will provide an additional PA ticket at no extra cost.
The PA ticket is provided on the expectation that your PA is willing and able to assist you throughout your visit and would be available and able to help you in the event of an evacuation.
This ticket can only be approved by our front gate team.
TERMS AND CONDITIONS WHEN APPLYING
It is mandatory to provide one of the following forms of supporting documentation as evidence of your requirements. Please bring this to the entrance. Ensure you have one of the following:
DLA/PIP or equivalent (proof must be date within 12 months)
D/deaf or blind registration
Nimbus Access Card
If you do not have the above evidence but feel you need assistance to access the festival, please contact us. [email protected]
WE PROVIDE A NUMBER OF FACILITIES AND SERVICES FOR OUR ACCESS CUSTOMERS, THESE INCLUDE:
FAST TRACK ENTRANCE
If you require a Disabled/Personal Assistant ticket, please make your way to the front of the queue and make yourself known to a member of staff.
Designated Viewing Platform
This is a designated area for wheelchair users. Situated at the side of the big top marquee. There is o restricted viewing in this area.
Wheelchair Friendly Toilet Facilities.
Door Drop Promotion – Terms & Conditions
Promotion codes are only valid for tickets placed online. Promotional codes are available for Thursday, Friday & Saturday events only. Codes will be valid for a limited time only 10/06/2019 – 15/06/2019 (23:59). Promotion codes are not valid in conjunction with any other promotion.